Customer service

Our comprehensive service offering always ensures efficient and reliable availability of your Staedler installations. We are available at all times if you need knowledge transfer, preventive maintenance analyses, or troubleshooting on short notice. Staedler Service means – You have nothing to worry about!

Knowledge transfer

Modernisation and retrofitting

Service and maintenance

Troubleshooting 24/7

Training and instruction

After installation of the Staedler system at the customer’s site, we instruct the employees on site in the operation of the software as well as in machine handling and maintenance. Furthermore, we accompany them during their first operation and during the fine-tuning of the system.

Service contract for preventive maintenance and servicing

We will take care of periodic maintenance for you to ensure a smooth operation and a consistently high process safety for your products.

Remote maintenance and around-the-clock service anywhere

Our service team will react quickly, flexibly, and professionally if your plant suffers any faults. A comprehensive spare parts offering as well as motivated and very well trained engineers are available to you with advice and help at all times – every day, around the clock, and world-wide!

Retrofitting – modernising your plant

We keep on developing your plants further. From mechanical optimisation to constructional adjustments and control unit modernisations – we renew old systems. Stay digitally fit and consider automation trends for your efficiency. Staedler offers full competence in process automation, robotics, and mechanical engineering!

Do not hesitate to contact us with any questions

Do you have any questions about the products or other requirements? Contact us via the form or write to us directly.



Staedler represents Swiss quality, innovation, and precision.


We are available around the clock worldwide for your questions and maintenance requests.


Our specialists guarantee the highest quality in terms of installation and hygiene.


Staedler machines maximise yield with unique quality.